DocuTech cares for your technology with managed services that are proactive, thoughtful and strategic.
A tool, placed on your network to govern the process, operates continuously, monitoring and troubleshooting elements of your key infrastructure and notifying you the instant an issue arises. With remote monitoring, you can be sure that DocuTech will be working to solve a problem before you realize you even have one.
First, a Best Practices Assessment
To initiate Connected Care, DocuTech performs a Best Practices Assessment to evaluate your company's IT processes in terms of strategic business goals.
All system components are assessed, the IT environment is stabilized, and all elements are brought up to speed with current industry standards and best practices.
Connected Care Managed IT Services
Under the Connected Care Managed IT Services Program, DocuTech will:
- Plan and build necessary infrastructure tools
- Monitor your IT systems around the clock to provide a proactive response
- Provide your company with scheduled support and maintenance
- Build relationships with your vendors and suppliers
- Deliver service to remediate a problem, onsite or remotely
- Prevent future problems by consulting with your company and updating documentation.
A variety of service levels are customized to meet the specific needs of your small or medium sized business. At any level, management will appreciate our steady and reliable Connected Care Managed IT Services with a fixed monthly cost.
Connected Care Cloud Security Suites
As part of Connected Care, DocuTech offers two new cloud-based security suites - one that protects your company from external threats, and one that secures your network from the inside, preventing data loss and security breaches.
To find out more about Connected Care Cloud Security, click here.
Learn More
Learn more about a better way to approach IT and find out if DocuTech's Connected Care managed IT services program is a good fit for your company's business needs and goals. Call our Philadelphia area office at 215.672.7060, or the Baltimore area office at 410.793.0301.
Click here to dowload our network automation brochure.