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An
international bank saves money every day while providing banking
services between its headquarters in Korea and six branch offices on a
New York City network. The network was built by DocuTech's certified
network experts utilizing Motorola's Vanguard 6500 technology.
Costs are so low, the savings pay for switching
additional company networks to
voice•data•video•fax over the Internet.
"No lost sales!"
To ensure every order is taken every time, an industrial distributor in
North America put packets to work, utilizing DocuTech's certified
network experience and Motorola 6500 technology to transmit
voice•data•video•fax over the Internet.
Automatic call centers direct incoming telephone
orders anywhere in the world, so when East Cost offices close for the
day, calls are routed to Nevada and beyond. When all attendants are
busy, orders are routed to the next available agent, anywhere in the
world.
"Remote call centers"
A retail mattress company utilizes
voice•data•video•fax over the Internet to
maintain on-premise call centers, work-at-home call attendants and
retail showroom call attendants. Calls to place orders are received at
the PBX headquarters, and the overflow is directed to remote call
centers.
Because the network is distance independent, this
firm's home-based call attendants and remote call centers are staffed
in any location. Showroom call centers are staffed in Upstate New York,
in the New York City region and are expanding into a west coast retail
consortium.
"Any to any networking!"
A major union in New York State utilizes
voice•data•video•fax over the Internet so
field medical offices can communicate with one another, the central
computer and the headquarters LAN.
This "any to any" network, built by DocuTech's
certified network experts utilizing Motorola Vanguard 6500 technology,
has a unique functionality: it supports concurrent use of two high
level IBM protocols - SNA and SDLC.
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