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An international bank saves money every day while providing banking services between its headquarters in Korea and six branch offices on a New York City network. The network was built by DocuTech's certified network experts utilizing Motorola's Vanguard 6500 technology.

Costs are so low, the savings pay for switching additional company networks to voice•data•video•fax over the Internet.

"No lost sales!"
To ensure every order is taken every time, an industrial distributor in North America put packets to work, utilizing DocuTech's certified network experience and Motorola 6500 technology to transmit voice•data•video•fax over the Internet.

Automatic call centers direct incoming telephone orders anywhere in the world, so when East Cost offices close for the day, calls are routed to Nevada and beyond. When all attendants are busy, orders are routed to the next available agent, anywhere in the world.

"Remote call centers"
A retail mattress company utilizes voice•data•video•fax over the Internet to maintain on-premise call centers, work-at-home call attendants and retail showroom call attendants. Calls to place orders are received at the PBX headquarters, and the overflow is directed to remote call centers.

Because the network is distance independent, this firm's home-based call attendants and remote call centers are staffed in any location. Showroom call centers are staffed in Upstate New York, in the New York City region and are expanding into a west coast retail consortium.


"Any to any networking!"
A major union in New York State utilizes voice•data•video•fax over the Internet so field medical offices can communicate with one another, the central computer and the headquarters LAN.

This "any to any" network, built by DocuTech's certified network experts utilizing Motorola Vanguard 6500 technology, has a unique functionality: it supports concurrent use of two high level IBM protocols - SNA and SDLC.

 

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