Software as a Service (SaaS)

Software as a Service (SaaS) solutions are a smart option for small and medium sized companies. They can be up and running quickly. They don't require a degree in computer science to administer. They are reliable. They can scale up or down with your business. They even reduce your organization’s impact on the environment.

Bring flexibility to your business communications with powerful SaaS collaboration tools such as Microsoft Exchange, SharePoint, MS CRM, BlackBerry® connectivity and Computer Associates (CA) Disaster Recovery solutions, all delivered as hosted services, with no deployment effort, zero maintenance and no upfront costs.

SaaS provides you with the following benefits:

• You don’t have to worry about software or hardware installation or maintenance;
• You can scale services up or down as needed;
• You achieve faster deployment of software, potentially in minutes as opposed to months for on-premise setup;
• Your services are available globally, natively, from anywhere on the internet;
• Your patches or bug fixes are rolled out instantaneously;
• You’ll find continuous improvement and upgrades improve the application experience.
• Your internal IT pains are eased as SaaS takes responsibility, offloading a great amount of IT problems experienced in the on-premise environment. You can focus on day-to-day company operations instead of being interrupted to troubleshoot third party software or maintain infrastructure.
• You can reap the savings or redistribute your IT budget as your company saves on maintaining infrastructure and IT knowledge requirements.

The flexible SaaS model is based around scaling the software up or down with your business, which gives your company the ability to accommodate growth and reductions. While in-house software can scale up as your company grows, it doesn’t work the other way around. The same goes for the associated hardware.

Hosted solutions allow you to add users on demand and remove them on demand. You pay on a monthly basis only for active users. And in a down economy, the likelihood of having to lay off active users goes up, which is why this approach makes sense when business is slow.

DOCUTECH SAAS HOSTING OPTIONS INCLUDE:

Microsoft Exchange
Microsoft Exchange is the most popular email and collaboration platform for business. Exchange hosting allows small and medium-sized businesses to enjoy the productivity and collaborative benefits of Exchange, without any of the frustrations of managing it in-house.

Hosted Exchange solutions allow you to add users on demand and remove them on demand. No non-refundable client access licenses are needed - you pay on a monthly basis only for active users. 

Sharepoint
Using this browser-based collaboration and document/content management platform as a hosted solution is convenient, cost-efficient and logical for small to medium-sized businesses.

The SaaS model allows you to add and remove software on demand, not just users, providing you with maximum flexibility in your business operations. For example, you could lease SharePoint for a special six-month project, turn it off for a time, and then switch it back on as needed. Use and customize Sharepoint with no worries about an up-front investment or support.

MS CRM
Using Microsoft CRM via SaaS, you can centrally manage customer information, boost sales productivity and effectiveness, optimize your marketing campaigns and promotions, increase customer satisfaction and loyalty—in short, experience the power of a full-fledged CRM system delivered online.

Capitalize on your ability to add and remove software and users on demand. With the hosted solution, you’ll avoid purchasing expensive user licenses and add-on modules. Updates and support keep your software current.

BlackBerry® Enterprise Server
Achieve true wireless 'push' email on your BlackBerry smartphone without having to purchase any additional hardware or software. With BlackBerry Enterprise Server connectivity, you’ll enjoy two-way, wireless synchronization of your email, calendar, contacts and tasks between your BlackBerry smartphone and your DocuTech-hosted Exchange service.

Disaster Recovery
Appreciate fast implementation of disaster recovery, uninterrupted and secure, with no capital investment. The hosted Computer Associates (CA) data center component includes: operating system, application software, replication software, and hardware components, including server and storage hardware is provided as part of the service. The hosting solution includes a complete top-tier data center with experienced support staff for 24x7 support.

Available on a continuous basis, hosted disaster recovery protects both your physical and virtual servers and applications with real-time replication and automated failover. Perform real-time disaster tests with no impact to your primary environment, ensuring all systems are protected and available should they be required.